The Management Information System for Local Governments (SIGGLO) project will facilitate the strengthening of local governments. SIGGLO is a tool for information management, expense control and improving customer service delivery. This project supports the development of the system itself and the documentation of the associated training and implementation processes such as implementation guidelines, user manuals etc. The actual system implementation and user training are part of PSUR (ECU066), DYGO (ECU074), PGD (ECU079) and directly in Tungurahua province. The combined expected results are improved and more transparent public management; the creation of new participatory models, transaction cost decrease, and improved faster customer service.