FAQs - CARE
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FAQs

Questions about CARE and CARE’s work

Does the name CARE stand for anything as an acronym?

CARE was founded in the United States in 1945 when it sent food parcels to Europe. The name stood for ‘Cooperative for American Remittances to Europe.’ As CARE’s activities broadened, this was changed to the ‘Cooperative for Assistance and Relief Everywhere.’ Today the name is used in its own right rather than as an acronym.

Where is CARE USA located?

We are headquartered in Atlanta and have field offices in multiple cities across the United States.

Where does CARE work?

Last year, CARE was present in 100 countries, implementing long-term programs to fight poverty, responding to humanitarian emergencies, and advocating for policy change to improve the lives of the poorest people.

Who supports CARE?

Hundreds of thousands of individuals and dozens of U.S. corporations, foundations and other organizations support CARE each year. We also obtain funding and commodities from governmental agencies, the European Union and the United Nations. CARE USA’s program expenses in 2019 totaled more than $550 million.

Can I volunteer for CARE?

CARE generally doesn’t recruit volunteers for fieldwork, for several reasons:

  • Whenever possible, CARE works with local people in order to expand skills and knowledge in a country, as well as to ensure sustainability.
  • Often, local laws prohibit or severely restrict the use of foreign volunteers.
  • Most of our programs require specific expertise and several years of experience in international development and relief.
  • Using volunteers internationally can be very costly in regard to airfare, meals, and lodging.

However, we do occasionally need volunteers to assist with events. Click here to learn about volunteer and other opportunities.

How can I or my company partner with CARE for fundraising opportunities?

There are several ways you and/or your company can get involved in CARE’s poverty-fighting mission.

  • Many companies match their employees’ charitable contributions. Click here to learn more.
  • Support one of CARE’s annual events or marketing programs, such as our annual CARE National Conference, an International Women’s Day event, or our CARE Package campaign. Click here to learn more about our corporate partners.
  • Consider hosting brown-bag lunches on CARE’s work at your company, include CARE in your internal communications materials, or feature CARE on your intranet site or CSR pages.
  • By sharing information about CARE with your consumers, customers, and partners, you help multiply the reach of CARE’s work.
  • To learn more, please contact us by e-mail or phone at 1-800-422-7385.

How can I work for CARE?

Information about job opportunities, including short-term consulting openings, can be found on our Careers page.



Does CARE offer financial assistance or grants?

CARE is not a funding agency and therefore does not provide financial support directly to individuals or organizations. Instead, CARE works in partnership with governments, organizations, and communities in developing countries to create lasting solutions to poverty.

Does CARE provide scholarships?

No, CARE does not provide scholarships or student loans. CARE is not a funding agency and, therefore, does not provide financial support directly to individuals or organizations.

Why doesn’t CARE provide assistance within the United States?

CARE does provide assistance in the U.S.

While CARE is concerned with poverty and injustice everywhere, our mission is to serve individuals and families in the poorest communities in the world. Since our inception in 1945, CARE has been a trusted vehicle for Americans to share their compassion and generosity with those who have no safety net.

CARE is committed to doing more than meeting immediate needs. We strive to address the structural barriers to overcoming poverty, such as patterns of discrimination and exclusion; corrupt or incompetent public institutions; lack of access to essential public services; conflict and social disorder; and major public health threats.

With the 2020 outbreak of the COVID-19, pandemic we have seen an increase in those in need in the U.S. regarding food and income insecurity. As in many other parts of the world, women and people of color are also being disproportionately impacted.

In response to this need, and for the first time in our history, we have set up a version of our village savings and loan association program in the U.S. to work with low income women of color and re-introduced the CARE package in the U.S.  Within the first three months of domestic operations, CARE distributed more than 200,000 CARE packages of meals and essentials to those in need in Atlanta, New York and the Bay Area. Currently, CARE is working to expand this program to other hard-hit areas.

Are you a religious-based organization?

CARE is a nonsectarian organization, meaning we are not affiliated with any particular religion or belief system.

Can I use the CARE name and/or logo to raise awareness of your work?

Yes, if used in compliance with CARE’s terms and conditions. Click here for detailed information.

How do I get permission to reprint a CARE story or video?

Please read the instructions here to request such permission.

How can I obtain an information packet on CARE? 

Contact Constituent Services by phone at 1-800-422-7385, or via mail at: Constituent Services Department, CARE USA, 151 Ellis Street, NE, Atlanta, GA 30303.

How do you pay for telemarketing services?

Ninety percent of CARE’s expended resources go directly to our aid efforts in impoverished communities worldwide. The remaining 10 percent goes to overhead, which includes fundraising costs like telemarketing. We keep our expenses as low as possible by diligently seeking the most competitive rates for such services.

 

Questions about Donating to CARE

How can I make a donation in honor of someone?

Gifts in honor of someone can be made online here by entering the honoree’s name and the address for sending the acknowledgement. By phone, in honor donations can be made by calling 1-800-522-CARE. Please be ready to provide the honoree’s address.

What address should I use to mail in my donation?

Click here to learn how to send your donation to CARE’s secure, authorized donation processor.

What is CARE’s Employer Identification Number (EIN)/tax ID?

CARE’s EIN is 13-1685039. For easy location, this number can also be found on the very bottom of CARE’s homepage.

CARE can be found on the IRS Exempt Organizations list here or by filling in the following information:

EIN: 13-1685039
Legal Name: Cooperative for Assistance and Relief Everywhere, Inc.
State of Incorporation: Washington, DC
Country: US

If I am an international donor, can I still make a donation to CARE?

No matter where you live, you can support CARE’s poverty-fighting programs. Donate online now.

I have received a mailing stating my pledge was not fulfilled. Did you receive my donation?

Because of overlapping mailing schedules, sometimes donors receive notifications that their donation was not received, when in fact it was. We apologize for such an occurrence. If you’ve received such a notice but believe your donation was processed, please call us at 1-800-422-7385 and we will check your CARE account to let you know.

I didn’t get a tax receipt for my donation. How can I obtain one?

A duplicate tax receipt can be requested by calling Constituent Services at 1-800-422-7385 or by mail to: Constituent Services Department, CARE USA, 151 Ellis Street, NE, Atlanta, GA 30303.

Where do my donations go?

The majority of our donors want their gift to be used wherever the need is greatest. This allows CARE the flexibility to use resources as efficiently as possible. CARE’s financial records are available to the public. Ninety percent of our expended resources support program activities. Ten percent of expended resources go toward administrative and fundraising expenditures. We conform to the highest accounting and financial standards.

Is my donation restricted to one country?

Donations to CARE go to support our poverty-fighting programs in countries worldwide. This gives us the flexibility to channel funds to wherever the needs are greatest.

Can I donate clothes, food, or other supplies?

We do not accept donations of clothes and food. Whenever possible, CARE buys supplies locally, thereby supporting a developing economy.

How can I donate my Delta SkyMiles? How exactly are they used?

Donating your Delta SkyMiles to CARE enables our poverty-fighting experts to travel all over the world to advance our humanitarian mission. Donated miles are a big money saver for CARE, allowing us to put more funds directly into aid efforts. Make your miles matter by clicking here!

How can I update my address?

To change address information in your online account, please log in and go to “Update Your Profile Information.” Log into your online account. Otherwise, you can change your address by submitting your request to care.org/feedback or by calling us at 1-800-422-7385.

How can I update my credit card information?

To change credit card information in your online account, please log in and go to “Update Your Profile Information.” Then make changes in the “Transaction Information” section. http://my.care.org/profile Otherwise, you can change your credit card information by calling us at 1-800-422-7385.

What if I forget or don’t know my password?

First, try logging into your online account. This page provides options to select from regarding your user name and/or password. If you still need help after trying these options, please call us at 1-800-422-7385 or contact us at www.care.org/feedback.

How can I cancel my online subscription to e-mails?

The easiest way to cancel is to click the “Unsubscribe” link at the bottom of any e-mail you receive from CARE. Another way is to log into your online account, then go to “Update Your Profile Information,” where you can uncheck the e-mail option. You can also go to “Manage Your E-mail Interests,” and specifically select what kind of communications you do or don’t want to receive from CARE. Be sure to click “Save” after making your selections. Log into your online account.

How can I be removed from the mailing list and/or e-mail?

If you want to stop or limit mailings to your home address, please submit your request to the following: www.care.org/feedback, or call us at 1-800-422-7385. Please note that it may take from 4 to 8 weeks for this change to take effect. If you want to stop or limit e-mails from CARE, please see the answer above to “How can I cancel my online subscription?”

 

Questions about Applying to CARE

I cannot attach my resume/CV to my application. What should I do?

Our system allows for attachments up to 4 MB and supports the following document types: DOC, DOCX, RTF, PDF, TXT, HTML, please check your file size/type, change if necessary and attach. We suggest that your resume be no longer than 2-3 pages.

If you are still unable to complete the online application process, please mail your resume to us at:

Human Resources
CARE USA
151 Ellis Street NE
Atlanta, GA 30303

Can I submit an application via regular mail or email?

No. Applications for vacancies must be submitted online. They will not be accepted by other means (paper, email, fax, etc.). This will ensure that your information is captured in our database.

How will I know if my application and resume were received?

You will receive an acknowledgement via email. In addition, you can log in to your account using your username (your email address) and the password you set up when registering to see all the jobs you have applied for and the status of each job.

Please note, due to high volume of applications, recruiters are unable to accept phone calls.

How do I edit my application?

To edit your application, log back into your profile by clicking here and entering your username and password in the previous applicants section. You can view your application in the “edit application” link, add additional cover letters, update your resume or make changes to the application.

What happens after I submit my application?

Your application and qualifications will be considered for the open positions you specified. If selected, a recruiter will contact you directly. If not selected, your application will remain in our database and can be matched against future openings. Also, you can login at any time to apply to additional positions and make edits on your application.

Please note, due to high volume of applications, recruiters are unable to accept phone calls.

How do I check the status of my application?

Log back into your profile by clicking here and entering your username and password in the previous applicants section. Your application status will appear in the top left hand corner of your profile.

I am having technical difficulties submitting an application online, what can I do?

If you encounter any technical difficulties, we suggest you use one of the following web browsers for optimal performance with our system:

Internet Explorer 7, 8 or 9
Firefox 3.6, 4 or 5
Google Chrome
Safari

As new browsers and versions are released into the market we conduct testing across the platform and update this topic to reflect additions.

How can I apply for an opportunity if I am unable to complete the online application and qualify for a reasonable accommodation?

In order to be considered for a specific position, you can send us your resume and cover letter via email at e-recruitment@care.org. Be sure to include the position title in the subject line of the email. Please note, that email that do not include the position title in the subject line will not be considered.

 

Research Information for Students

To learn more about CARE’s poverty-fighting work for your research paper, please refer to the links below.

The World of CARE

For all other questions or requests for information about CARE, please contact Constituent Services by

  • Phone at 1-800-422-7385
  • Through the mail at Constituent Services Department, CARE USA, 151 Ellis Street, NE, Atlanta, GA 30303
  • Through the online form at www.care.org/feedback