Grievance Mechanism

CARE upholds the highest standards of transparency, accountability, and effectiveness in humanitarian and development work—ensuring that every action, dollar, and decision serves communities in need and maximizes positive, lasting impact.

Reporting abuse, exploitation, or harassment

We are focused and committed to creating a working environment at CARE where people feel safe to come forward with sexual harassment, exploitation, or abuse claims. We act on any and all reports and ensure victims/survivors are treated with dignity and respect, prioritizing their rights and access to support. Reprisals against people for reporting are a breach of our code of conduct. Concerns about any form of misconduct can be reported anonymously.

Reporting misconduct

We encourage anyone who has concerns about misconduct by our staff or relating to our programs to report those so that we can take immediate action. CARE has a dedicated reporting mechanism, the CARE line, for receiving reports of wrongful conduct.

This can include:

  • Fraud
  • Misappropriation
  • Discrimination
  • Sexual harassment
  • Exploitation and abuse
  • Support of terrorism

It is supported in over 100 languages and is available online or via phone. Reporting can be done anonymously if preferred.