Healthy, Empowered, Accredited, and Linked (HEAL) Hub Project

The Healthy, Empowered, Accredited, and Linked (HEAL) Hub Project supports trained community health volunteers called barangay health workers in Quezon Province and Valenzuela City in the Philippines.

The project combines in-person training, ongoing coaching, and the HEAL Hub mobile learning app to help health workers improve their knowledge and provide reliable health information and services in their communities.

Supporting bangaray health workers

Barangays are the smallest local government units in the Philippines. Barangay health workers are trained community volunteers who provide frontline health information and services within these communities. Most are women.

They educate families about health, support maternal and child health services, monitor household health concerns, promote disease prevention, and connect people with health facilities. Despite their essential role, many barangay health workers have limited access to ongoing training and professional support.

CARE launched the HEAL Hub Project in February 2024, with support from Takeda Pharmeceuticals, to make training more accessible to barangay health workers.

How the HEAL Hub Project works

The project combines in-person instruction with self-paced digital learning. Barangay health workers receive Android phones and complete a seven-hour virtual onboarding session before using the HEAL Hub app. The mobile learning app, built on Dimagi’s CommCare platform, provides modules on:

  • Maternal and child health
  • Family planning
  • Pandemic preparedness
  • Cancer prevention and early navigation

The app works offline and is available in English and Filipino. Lessons include videos, quizzes, visual aids, and digital badges.

CARE and the Southern Tagalog People’s Response Center also provide ongoing coaching through monitoring visits and a dedicated Facebook group where health workers can ask questions and share experiences.

Training designed for local communities

The HEAL Hub project is designed to address barriers that can prevent frontline health workers from accessing training, including limited internet connectivity and difficulty around attending centralized, in-person learning sessions. Through the app, bangaray health workers can complete lessons at their own pace and revisit information if needed.

CARE developed and adapted the training with local partners to better meet the needs of the communities bangaray health workers are already serving. The project also aligns with the Philippine Department of Health priorities for strengthening community-based primary healthcare.

Program achievements

1,041

barangay health workers trained across Quezon Province and Valenzuela City

91%

completed all digital learning modules

22.9k

households served by participating health workers

Through the project’s second year, 1,041 bangaray health workers participated in HEAL Hub training, with 947 completing all digital learning modules.

CARE and its partners conducted monitoring and support visits with 628 health workers across 106 bangarays in four municipalities. Participating health workers reported increased knowledge and confidence in supporting pregnant women, educating families, and connecting community members with health services.

The project also expanded in Valenzuela city, where all 25 participating urban bangaray health workers completed the digital learning modules. CARE is comparing learning experiences in rural and urban settings to better understand how the model can be adapted for different contexts.

In January 2026, CARE convened a roundtable with the Philippine Department of Health to discuss how the HEAL Hub approach could contribute to national training for bangaray health workers.

The project has an original target of training 1,500 health workers by January 2027.

Strengthening community health systems

The HEAL Hub Project is part of CARE’s broader She Heals the World Initiative, which supports women health workers and strengthens community health systems.

CARE works with bangaray health workers, communities, local partners, and government institutions to:

  • Expand access to practical training and tools
  • Provide health workers with ongoing coaching and support
  • Help communities identify and respond to local health needds
  • Strengthen the systems that connect community health workers with formal health services

The HEAL Hub app

The HEAL Hub app is the digital training platform used by the HEAL Hub Project. It was developed for frontlike health workers and is designed to be adapted for use by other CARE programs and in additional countries.

The app is also used by the B-STRONG Project.

Resources

Digitalizing health through HEAL Hub: Mobile app capacitates frontliners one tap at a time

Learn how 14 bangaray health workers describe the benefits and challenges of using HEAL Hub.

Learn more

Takeda Pharmaceuticals: Blending data and local knowledge to enable sustainable outcomes

Learn how CARE and Takeda Pharmaceuticals combined local knowledge, data, and resources to strengthen community health services.

Read more