As Ebola cases climb, healthcare costs are preventing people from seeking care

By CARE Staff August 10, 2026

People gathered outside on a rainy day. One person is getting their temperature checked under an umbrella at a makeshift health checkpoint.

A person in the Health Zone of Oicha gets their temperature taken at a checkpoint in North-Kivu. Photo: CARE

At least 1,850 people have died and more than 4,000 cases have been confirmed in the latest Ebola outbreak in the Democratic Republic of Congo. Despite the surge, healthcare workers say more people are choosing to stay home, even when severely ill.

Jospin Kasereka is a nurse in North Kivu, DRC, actively involved in the Ebola response. He identifies and investigates suspected cases, works closely with surveillance teams, and collects and prepares samples for laboratory testing.

As the number of Ebola cases continues to grow, so does his concern about the health system’s capacity to help everyone in need.

“One of the biggest challenges communities are facing is the lack of medicines and medical supplies in health facilities. As a result, many people lose confidence in the health system,” Kasereka said.

Healthcare workers in DRC are seeing many Ebola-related deaths being reported in communities rather than in health facilities. Kasereka says one big reason for that is the cost.

“One challenge is that free healthcare, which was available before the Ebola outbreak, is no longer available during the epidemic. As a result, many people cannot afford to seek care at health facilities and instead choose to stay home, even when they become seriously ill,” he said.

Nathan Lubukayi, CARE staffer in DRC, adds that while treatment for Ebola is free, “many people cannot afford to treat other health conditions. As a result, they may delay visiting health facilities, increasing the risk of undetected Ebola cases in the community.”

Kasereka says these financial barriers are preventing people from seeking timely medical care.

“Ensuring access to free healthcare, even within the Ebola response, is therefore essential to encourage early care-seeking and strengthen outbreak control efforts,” he said.

Another factor keeping people away from health centers is that they are scared of being treated.

“Many people are afraid of being hospitalized because they fear isolation, stigma, or not returning home. This fear often delays care-seeking until it is too late,” Lubukayi said.

When people who are sick stay at home, it puts the community at greater risk, but women and girls tend to face the greatest risk.

“Serious impact on women and girls”

A group of people in a classroom. The class is for pregnant and breastfeeding women.
In Bunia, Ituri province, health promoters bring Ebola prevention messaging directly to where it matters most, antenatal care sessions. Photo: CARE

Persistent social norms and cultural practices often place women and girls at risk of exposure.

Nathan Lubukayi

In past outbreaks, women and girls accounted for more than half of cases and deaths. During the 2019 outbreak, women made up more than 50% of cases, in part because they often serve as primary caregivers for sick family members. Women and girls are also often responsible for cleaning and preparing the bodies of loved ones for burial, which can put them in close contact with the disease.

Women and girls are accounting for more than 60% of suspected Ebola cases in the current outbreak.

Pregnant women and healthcare workers also face a higher risk of contracting the virus because of the time they spend in medical clinics, hospitals, and other health facilities. CARE is helping by supporting health workers to include Ebola information in antenatal care sessions with pregnant and breastfeeding women. This potentially lifesaving information can help women protect themselves and their babies during the outbreak.

Caroline Kasongo, program coordinator at CARE International in Goma, DRC, recently spoke about how funding cuts have weakened humanitarian response systems.

Humanitarian aid cuts have a serious impact on women and girls in the DRC. They lead to a reduction in essential services such as protection, health, psychosocial support, food security, and access to water,” Kasongo said.  

“Because of the reduction in services, women and girls travel longer distances to access assistance or give up seeking it altogether due to high costs, insecurity, or the unavailability of services.”

A nurse is checking a patient inside a small health clinic.
A nurse attends to a patient at a CARE-supported health facility in Bunia, eastern DRC. Frontline health workers are under immense pressure — often facing critical shortages of PPE and diagnostic supplies. Photo: CARE

Humanitarian aid cuts have a serious impact on women and girls in the DRC.

Caroline Kasongo

CARE is working alongside local partners and has trained more than 500 community health workers to share Ebola prevention information and support the response. These workers have reached more than 210,000 people in DRC with prevention messages.

But more help is needed.

CARE is calling for an immediate increase in financial and technical support for the broader humanitarian response in DRC. Despite funding cuts, Kasongo says CARE will continue to respond to the outbreak and prioritize support for women and girls.

“Like many other humanitarian organizations, CARE prioritizes life-saving interventions and targets the most vulnerable populations while strengthening coordination with partners and local authorities. CARE also invests in strengthening the capacities of national local organizations, but these efforts remain insufficient given the scale of the needs without adequate funding,” Kasongo said.

“The budget cuts come at a time when humanitarian needs continue to increase due to conflict, displacement, and health crises, particularly the Ebola outbreak. They result in the closure of essential services, reduce assistance to vulnerable populations, and risk reversing the progress made in protection and community resilience.”

CARE started working in DRC in 1979. Prior to 1998, CARE worked in the DRC to support Rwandan refugees who had fled there from their own country. In 2002, CARE returned to the DRC to help people affected by the country’s own long-standing conflict.

CARE’s programmatic work in the DRC focuses on humanitarian response, women’s economic empowerment, reproductive health, food and nutrition security, environment, resilience, and the right to a life free from violence.

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