Digitalization & Gender Norms: Learnings from CARE’s Digital Pilot for VSLA Members in Rwanda and Uganda

Women globally are 17% less likely to own a smartphone than men and even with mobile technology in a household, women are less likely to have the skills or confidence to use a mobile device and are less likely to have control over when and how they use it. These barriers are particularly acute for members of Village Savings & Loan Associations (VSLAs) who tend to be from the lowest income communities. For VSLA members, access to and usage of digital technology is limited due to cost, but also discriminatory gender norms that limit women’s ability to acquire basic digital skills and access to and use of technology. To address women’s digital exclusion, CARE developed a multi-pronged approach to delivering digital tools and skills to VSLA members, including enabling access to devices and addressing discriminatory norms. Two pilots commenced in September 2022, with 50 groups in Uganda and 50 groups in Rwanda. Through these pilots, CARE has conducted extensive research and is addressing social norms; facilitating access to devices; and delivering digital training.